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Design leader specializing in developing and positioning consumer products. I set design strategy and unify stakeholders on high-risk features to drive growth, retain sentiment, and hit goals.

Experience

2023—now

WhatsApp

Director, Head of Content Design 

  • Setting app-level direction and influencing company strategy. Elevated to function lead in 2024. Rollup of 25.

  • Leading multidisciplinary teams of product designers, content designers, producers, and illustrators for AI and Growth pillars.

  • Driving product concepts for most complex business and user challenges—shipped Meta AI to 2B active users. 

2020—2023

Instagram

Manager, UX Content Design

  • Led content design for Growth, Youth, and Business. Rollup of 14.

  • Stood up Youth pillar and established operations, eg. functional investment, product reviews, and x-company design reviews.

  • Drove UX strategy for parental supervision, meeting regulatory and sentiment goals and earning 750K pairings in first year.

2016—2020

Facebook

Manager and UX Content Designer

  • Led UX workstreams that improved product outcomes—qualityaudits, design diff reviews, and structured content testing.

  • Established content in Facebook Design Systems and scaled to team of five, improving usability and UX pattern libraries.

  • As individual contributor, led ship of 200+ in-feed units to 2.3B users each, and positively moved company sentiment metric.

2015-2016

Misfit

UX Writer and Designer

  • Created brand book for Misfit suite of fitness wearables, including monograms, lockups, and visual and verbal attributes.

  • Developed new brand architecture and created system of feature attribute mapping.

  • Overhauled site architecture, feature hierarchies, and consumer marketing assets.

Education

2003

Harvard University
BA, Biological Anthropology

2010

Northwestern University 
MA, Journalism

Skills
& Expertise

  • UX writing

  • UX design

  • Narrative

  • Brand

  • Design operations

  • Functional leadership

  • Executive influence

  • Figma

  • Claude

  • Cursor

  • VSCode

  • Obsidian

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